Super Silo!
If you have been following my blog you know that I recently had a very bad experience with a newly opened local restaurant, an experience that was made worse by the lack of response by the owner when I sent a detailed email sharing the details of my dining misadventure. Well, I’m extremely happy to report that although I had a somewhat bad experience while dining at Silo recently the end result was just the opposite. It’s important you know my complaint involving Silo’s had nothing to do with the food or the service, both of which were excellent as usual, rather it was more an accounting issue. When I sent an email to the manager of Silo’s at 1604 explaining the situation his response arrived literally within seconds. Amazing! He was very apologetic and offered a solution which was very satisfactory to me allowing me to continue to be a Raving Fan of the restaurant. As a side note my team was quite relieved that I received a positive response since we have our much anticipated holiday dinner planned at Silo’s for the third year running- it’s a wonderful evening we look forward to each year. I think they were worried that I’d pick a vegan restaurant instead and they aren’t big fans of couscous!
